One of the worlds' largest distributors of Band Footwear and Marching Band Accessories
for the Worlds' Finest musical organizations... at competitive prices.
PRIVACY-SECURITY POLICY

At Earl C. Benson & Associates we are committed to protecting the privacy of our customers and the users of our website located at www.ecbensonassociates.com. Please read the following to learn more about our privacy and security policy. It covers how E.C.Benson & Associates treats personal information that we collect and receive, including information related to your past use of E.C.Benson & Associates products and services.

GENERAL INFORMATION & USE

The information E.C. Benson & Associates collects includes personal information when you register with us, or when you use E.C. Benson & Associates products or services. When you register we ask for information such as your name, address, shipping address, email address, and appropriate fax and/or telephone numbers. These numbers are not sold to others, and are used only to communicate directly with you.

Credit card information and/or school Purchase Order information is required at the time of purchase. Once you register with E.C.Benson & Associates, and sign in to our services, you are no longer anonymous.

Information on our server logs from your browser, including your IP address, cookie information, and the page you request.This information is used to customize the advertising and content you see, to fulfill our requests for products and services, to improve our services, to contact you, and to conduct research.

INFORMATION SHARING & DISCLOSURE

E.C. Benson & Associates does not rent, sell, or share personal information about you with other people or non affiliated companies. We respond to subpoenas, court orders, and legal process, to establish or exercise our legal rights or defend against legal claims. We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the physical safety of any person, violations of E.C. Benson & Associate's terms of use, or as otherwise required by law.

TERMS OF USE

Welcome to our Web Site. By using our site, you are agreeing to comply with and be bound by our established terms of use. Please review the following terms carefully.  If you do not agree to these terms, you should not use this site. The term E.C. Benson & Associates or "us" or "we" or "our" refers to Earl C. Benson & Associates, the owners of the Web Site. The term "you" refers to the user or viewer of our Web Site.

ACCEPTANCE OF AGREEMENT

You agree to the terms and conditions outlined in the Terms of Use Agreement ("Agreement") with respect to our site (the "site"). This Agreement constitutes the entire and only agreement between us and you, and supersedes all prior or contemporaneous agreement, representations, warranties and understandings with respect to the Site, the content, products or services provided by or through the Site, and the subject matter of this Agreement. This Agreement may be amended at any time by us from time to time without specific notice to you. The latest Agreement will be posted on the Site, and you should review this Agreement prior to using our Site.

COPYRIGHT

The content, organization, graphics, design, compilation, magnetic translation, digital conversion and other matters related to the Site are protected under applicable copyrights, trademarks, and other proprietary (including but not limited to intellectual property) rights. The copying, redistribution, use or publication by you of any such matters or any part of the Site, except as allowed by us, in writing, is strictly prohibited. You do not acquire ownership rights to any content, document or other materials viewed through the Site. The posting of information or materials on the Site does not constitute a waiver of any right in such information and materials. Some of the content on the Site is the copyrighted work of third parties and used with their permission.

SERVICE MARKS

"ecbensonassociates.com" and others are our service marks or registered service marks or trademarks. Other product and company names mentioned on the Site may be trademarks of their respective owners and used with permission.

YOUR RIGHTS

You have a right to know about the personal information that we hold about you. You also have a right to correct, amend or delete such information if it is incorrect. If you wish to exercise these rights, please contact us by post or e-mail at the address shown in our "Contact Us" section. You hereby acknowledge that E.C. Benson & Associates is not responsible for any intercepted information sent via the Internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized  manner.

SPECIAL ORDERS

Special and custom orders may not be returned or canceled once they have been put into our production schedule. Any altered products can NOT be returned. All "INSTOCK" products will be shipped as orders are received. Note: Items such as flags, when not marked "In Stock" frequently require 2-3 weeks for manufacturing and delivery.

REORDERS

Customers are encouraged NOT to "try to match" previous order designs as UV rays, environment, and age have an effect on any ink-related printing processes/fabrics. In addition inks/fabrics change over time with vendor selection and availability. Printing files are kept, often for several years;  however there is no guarantee of EXACT COLOR MATCHING on any reorder, even when presented with Pantone color numbers due to all of the above. Return customers may utilize previous art/setup files, if available for reprinting designs, at No Charge; however are strongly discouraged from trying to color-match previous orders.


SHIPPING

All orders will be shipped by UPS, USPS, or truck freight. Residential Address-UPS adds an additional cost per package to any address it deems as "residential", unless the address is considered a "remote" residential address, in which case an additional fee per package will be added. These charges apply to all UPS service levels, including Next Day Air, 2nd Day Air, 3-Day Select, and Ground shipments. Examples of items that may incur additional handling or dimensional weight charges are: flag poles, uniform racks, podiums, ladders, carts, garment racks, rifles, sabers, and shoes. Some packages will incur multiple additional charges due to their length and dimensions. Please remember, UPS has initiated these additional charges, not E.C.Benson & Associates. Notice: There is a on "minimum" shipping/handling charge. SINGULAR ORDERS totaling less than $15.00 (Residential $10.50, School/Business $6.50). 
Orders received at our company are filled within 24 hrs. of their receipt (except Saturday, Sunday, and recognized holiday periods. All items are shipped regular UPS or USPS unless other arrangements have been made specifically by us with the purchaser in advance. Infrequently an item may be back-ordered or temporarily out of stock due to high demands on that particular product. These items will be shipped as soon as they are received by us, and customers will be notified of any unusual delay via email. It is the Customer's responsibility, through information on our site, to know if an item is Custom-made or In stock. Instock items ship when the order is received, while Custom Made products often take several weeks. All deliveries are made to the addresses shown on the submitted Order. E.C.Benson & Associates assumes no responsibility for inaccurately submitted orders (addresses, zip codes,etc.) nor deliveries which, due to customer submitted inaccuracies, are delayed. E.C.Benson & Associates ships ONLY IN THE U.S.A., unless specific arrangements are made in advance. Shipping costs to Alaska and Hawaii, by nature of their distances from our suppliers, are usually higher than within the 48 contiguous states.

TRUCK FREIGHT SHIPMENTS

When receiving truck freight shipments (primarily podiums, and carts), the product must be checked thoroughly for damage and accuracy before signing the delivery slip. This is imperative! Transfer of ownership of the product occurs when the delivery slip is signed, regardless of the condition of the product. If damage has occurred during shipping and the delivery slip has been signed, the customer is 100% responsible for repairing the product, not the carrier or E.C. Benson & Associates. It is the customer's responsibility to verify that the product is in acceptable condition when it is delivered.

EXTERNAL LINKS

The Site provides links to various Web sites maintained by third parties. When you click on one of these links, you will be transferred out of our Web site and connected to the Web site of the organization or company that maintains such site. Even if an affiliation exists between our Web site and a third party Web site, we exercise no control over linked sites. Each of these linked sites maintains its own independent privacy and data collection policies and procedures. If you visit a Web site that is linked to the Site, you should consult that site's privacy policy prior to providing any personal information.

TERMS AND MODIFICATIONS TO PRIVACY STATEMENT

By using the Site, you signify your agreement to the terms of our Privacy Policy. If you do not agree with these terms you should not use the Site. We may modify this privacy statement at any time.  If any material change is  made to this Privacy Policy and/or the way we use our user's personally identifiable information, then we will post prominent notice of the nature of such change on the first page of this Privacy Policy and also on our home page. You are responsible for reviewing this Privacy Policy periodically to ensure that you are aware of any changes to it. Your continued use of the Site indicates your assent to any changes to this Privacy Policy.

MODIFICATION

E.C. Benson & Associates reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Site or any part thereof with or without notice. You agree that E.C. Benson & Associates will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Site.

SITE USE RULES

All remarks, suggestions, ideas, graphics, data, personal information, resumes, questions, or other information communicated to E.C. Benson & Associates through the Site, by facsimile or through the mail (electronic or otherwise) will forever be the property of E.C. Benson & Associates. You acknowledge that you are responsible for whatever material you submit, and you, not E.C. Benson & Associates, have full responsibility for the Submission, including its legality, reliability, appropriateness, originality, and copyright.

ACCURACY OF CONTENT AND PRICING INFORMATION

As prices, product description and availability can change very quickly, E.C. Benson & Associates does not warrant the accuracy or completeness of the information provided on the Site. We may also make changes to the information contained herein, including to the products and prices described in the Site, at any time, without prior notice to you (including after you have submitted your order). Information at this Site is periodically updated, but it may not be current or complete at the moment you visit the Site and may contain errors or inaccuracies. In no event shall E.C. Benson & Associates or its service or product providers be liable to you in any manner whatsoever for any decision made by you, or for any act or failure to act by you, in reliance upon information provided at this Site. If a product you purchase does not match the description on the Site, as your sale and exclusive remedy, you may return the product, unused, to E.C. Benson & Associates, after receiving an Authorization Number, and receive a refund of your purchase price. Return freight charges will be your responsibility. E.C. Benson & Associates reserves to implement a 20% restocking fee. Remember, ALL custom, close-outs, and non-stock items are non-returnable.

Items in your SHOPPING CART will reflect the most recent price displayed on the item's product detail page. Prices are frequently updated to adjust for different sales, limited pricing, and other discounting. Prices on the product detail page and in your cart may change after such updates to reflect the current prices. Placing items in your cart does not reserve the current prices shown at that time, and prices are reserved only by placing an order.

DISCLAIMER OF WARRANTIES

The information on the Site is PROVIDED 'AS IS', without warranty of any kind.  Without limiting the foregoing, E.C. Benson & Associates expressly disclaims all warranties, whether express or implied, regarding the information on this site, including, without limitation, all warranties of title, non-infringement, merchantability or fitness for a particular purpose. Some jurisdictions do not allow the exclusion of implied warranties, in which case any implied warranties shall be limited to the minimum scope and period permitted by law.

LIMITATION OF LIABILITY

IN NO EVENT SHALL E.C. BENSON & ASSOCIATES BE LIABLE FOR ANY INDIRECT,
INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING,
WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER OR NOT WE  HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES, ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE INFORMATION ON OUR SITE. E.C.BENSON & ASSOCIATES TOTAL CUMULATIVE LIABILITY IN CONNECTION WITH THESE TERMS AND CONDITIONS AND THE USE OF THE SITE, WHETHER IN CONTRACT OR TORT OR OTHERWISE, SHALL NOT EXCEED $1,000.00.  SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

SECURED AREAS

Your use of any areas of the Site is secured through Authorize.Net., including but not limited to purchases of products from the Site. Your credit card numbers, after submission to your credit card company for processing, are not stored with E.C.Benson & Associates.

CHILDREN

The Site is NOT DIRECTED TO CHILDREN, and the we do not knowingly solicit information from any child under the age 18.